Skip to main content
POST
https://api-ai.zixflow.com
/
api
/
ingest
/
whatsapp
/
v1
/
message
/
interactive
/
reply-buttons
/
send
Send WhatsApp Interactive Reply Buttons Message
curl --request POST \
  --url https://api-ai.zixflow.com/api/ingest/whatsapp/v1/message/interactive/reply-buttons/send \
  --header 'Content-Type: application/json' \
  --header 'x-api-key: <x-api-key>' \
  --header 'x-workspace-id: <x-workspace-id>' \
  --data '
{
  "recipient": "<string>",
  "phone_id": "<string>",
  "interactive": {
    "type": "<string>",
    "header": {},
    "body": {},
    "footer": {},
    "action": {}
  },
  "post_back_url": "<string>",
  "post_back_data": "<string>"
}
'
{
  "success": true,
  "message": "WhatsApp request queued successfully",
  "request_id": "f8df74d1-11fa-4485-b164-b9a65358f4fc"
}

​
Description

This endpoint allows you to send an interactive reply buttons message via WhatsApp. Users can tap buttons to send quick replies.

​
Headers

​
x-api-key
string
required
Your API key for authentication.
​
x-workspace-id
string
required
Your workspace ID for authentication.

​
Body

​
recipient
string
required
The recipient’s phone number in international format. Must include the country code without the leading plus sign (+) or any spaces, dashes, or other special characters. Format: country code followed by the phone number. Example: 919876543210 (India: country code 91 + number 9876543210).
​
phone_id
string
required
The unique Phone ID associated with your WhatsApp Business account. You can find this on the Zixflow WhatsApp Settings page or by calling the Get WhatsApp Accounts endpoint.
​
interactive
object
required
Interactive reply buttons message object containing header, body, footer, and action.
​
post_back_url
string
(Optional) To receive post-back notifications about the sent message as it is delivered or failed. When a message status changes (delivered, failed, etc.), a notification will be sent to this URL. See Postback Notifications for the payload format and field descriptions.
​
post_back_data
string
(Optional) The data that will be sent back on the post_back_url with the notification. This can be used as an identifier for the sent message if the client wants to track or correlate messages with their own system. See Postback Notifications for how it appears in the notification.

​
Response

​
success
boolean
Indicates whether the request was successful. true if the request was accepted and queued, false otherwise.
​
message
string
Success message when the request succeeded, or error message when it failed.
​
request_id
string
Present only when success is true. Unique identifier for this request; use it for tracking and for correlating with postback notifications.
{
  "success": true,
  "message": "WhatsApp request queued successfully",
  "request_id": "f8df74d1-11fa-4485-b164-b9a65358f4fc"
}