Note: this is not for message delivery status — the webhook is triggered only for incoming messages.
incoming.rcs.message
{
"event": "incoming.rcs.message", // Event Type
"eventId": "3472dff5-7c06-40e6-be06-a28a335ac263", // UUID v4 - Event id to uniquilly identify event
"timestamp": 1744346001738, // Message At 13 digit timestamp
"botId": "xxxxxxxxxxxxxx79", // RCS Bot ID
"messageId": "MxUMzTyF6kRBe7q5cPpwDufg", // RCS messsage id
"sender": {
"number": "919999999999" // End user phone number with country code
},
"message": {
// When Text Messages Receives
"type": "text"
"text": "Hi"
// When user click on quick reply buttons
"type": "reply"
"reply": "More"
// When Image Message Receives
"type": "image",
"image":{
"mimeType": "image/xxxx", // Image Mime type
"fileSizeBytes": 86267, // Image Size in Bytes
"fileName": "", // Image File Name
"fileUri": "", // Image File URL
}
// When Video Message Receives
"type": "video",
"video":{
"mimeType": "video/xxxx", // Video Mime type
"fileSizeBytes": 86267, // Video Size in Bytes
"fileName": "", // Video File Name
"fileUri": "", // Video File URL
}
// When Audio Message Receives
"type": "audio",
"audio":{
"mimeType": "audio/xxxx", // Audio Mime type
"fileSizeBytes": 86267, // Audio Size in Bytes
"fileName": "", // Audio File Name
"fileUri": "", // Audio File URL
}
// When File Message Receives
"type": "file",
"file":{
"mimeType": "xxxx/xxxx", // File Mime type
"fileSizeBytes": 86267, // File Size in Bytes
"fileName": "", // File File Name
"fileUri": "", // File File URL
}
// When Location Message Receives
"type": "location",
"location": {
"latitude": 19.2232384
"longitude": 73.0798646
}
},
"metaData": {
"accountId": "xxxxxxxxxxxxxb8de24d95b59", // Zixflow Account Id
"orgMsgId": "xxxxxxxxxxxx67f3cbd6b9d1" // Zixflow Org Message Id
}
}