{
"event": "incoming.whatsapp.message", // Event Type
"eventId": "3472dff5-7c06-40e6-be06-a28a335ac263", // UUID v4 - Event id to uniquilly identify event
"timestamp": 1744346001738, // Message At 13 digit timestamp
"phoneId": "xxxxxxxxxxxxxx79", // Meta Phone ID
"wabaId": "xxxxxxxxxxxx266", // Meta WABA ID
"messageId": "wamid.xxxxxxxxxxxxxxxx", // Meta messsage id
"sender": {
"name": "John Doe", // End user name
"number": "919999999999" // End user phone number with country code
},
"message": {
// When Text Message Receives
"type": "text",
"text": {
"body": "Hi"
}
// When Emoji Message Recieves
"type": "text",
"text":{
"body": "😁😁"
}
// When Image Message Recieves
"type": "image",
"image":{
"caption": "", // Optional - image caption if there is any
"mime_type": "image/xxxx", // Image Mime type
"link": "https:://", // Image URL
"name": "sample-image.png", // Image Name
"size": 192699 // image size in bytes
}
// When Video Message Recieves
"type": "video",
"video":{
"caption": "", // Optional - video caption if there is any
"mime_type": "video/xxxx", // Video Mime type
"link": "https:://", // Video URL
"name": "sample-video.mp4", // Video Name
"size": 192699 // Video size in bytes
}
// When Audio Message Recieves
"type": "audio",
"video":{
"caption": "", // Optional - audio caption if there is any
"mime_type": "audio/xxxx", // Audio Mime type
"link": "https:://", // Audio URL
"name": "sample-audio.mp3", // Audio Name
"size": 192699 // Audio size in bytes
},
// When Document Message Recieves
"type": "document",
"video":{
"caption": "", // Optional - Document caption if there is any
"mime_type": "xxxxx/xxxx", // Document Mime type
"link": "https:://", // Document URL
"name": "sample-document.pdf", // Document Name
"size": 192699 // Document size in bytes
},
// When Location Message Recieves
"type": "location",
"location":{
"address": "Cecilia Chapman, Mankato Mississippi", // Optional - Address
"latitude": 71.224418791205, // Location Latitude
"longitude": 72.080068686951, // Location Longitude
"name": "Cecilia Chapman", // Location Name
"url": "https://" // Location URL
},
// When Contact Message Recieves
"type": "contacts",
"contacts":[ // Its array, user can share multiple contacts
{
"name":{
"first_name": "Customer", // Conatct First Name
"last_name": "Care", // Conatct Last Name
"formatted_name": "Customer Care" // Formated Name
},
"phones":[
{
"phone": "+91 121", // Share phone number
"type": "MOBILE" // Phone number type
}
]
}
],
// * When User Click On Reply Button Message
"type": "button",
"button":{
"text": "FAQs" // Button Text
},
// When User Respond to Flow Form In Whatsapp
"type": "interactive",
"interactive":{
"type": "nfm_reply",
"nfm_reply":{
"response_json": "{"screen_1_source_0":"0","screen_0_firstName_0":"text","screen_0_lastName_1":"Kaha","screen_0_email_2":"testb@gmail.com"}", // User flow form response
"body": "Sent",
"name": "flow"
}
},
// When user add product in crate generte order from whatsapp
"type": "order",
"order": {
"catalog_id": "7079831418799929", // Product Catalog Id
"text": "",
"product_items":[
{
"product_retailer_id": "2lc203LtsY", // Selected product ID
"quantity": 1, // Product quantity
"item_price": 9876, // Product Unit Price
"currency": "USD" // Product Currency
}
]
}
},
"metaData": {
"accountId": "xxxxxxxxxxxxxb8de24d95b59", // Zixflow Account Id
"orgMsgId": "xxxxxxxxxxxx67f3cbd6b9d1" // Zixflow Org Message Id
}
}
