Events Errors

All Events endpoints return a consistent error shape:

{
  "error": "VALIDATION_FAILED",
  "details": [
    {
      "reason": "REQUIRED",
      "field": "userId",
      "message": "userId is required"
    }
  ]
}

HTTP status codes

HTTP Status	Meaning
`200`	Success — event or request accepted
`400`	Bad request — invalid JSON or failed validation
`401`	Unauthorized — missing or invalid API key
`404`	Not found — user identifier not found (Track API / Customers only)
`503`	Service unavailable — auth cache temporarily unavailable
`500`	Internal error — unexpected failure

Fields

Field	Type	Description
`error`	string	Machine-readable error code
`details`	array	Optional list of field-level validation problems
`details[].reason`	string	Why the field failed (for example `REQUIRED`)
`details[].field`	string	Field name that failed validation
`details[].message`	string	Human-readable explanation

For authentication failures, see Events Authentication.

Context Object Identify

Zixflow AI

Sendflow

Events

WhatsApp

RCS

SMS

Email

Delivery Report

HTTP status codes

Fields

​HTTP status codes

​Fields

HTTP status codes

Fields